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Troubleshooting Game Crashes - PC

Last Updated: 2025-07-17

If your PC meets the minimum system requirements but you're still experiencing crashes while playing THE FINALS, there are a few common causes that may be responsible, most of which are easy to fix.

Below are three of the most likely reasons your game might be crashing, along with steps you can take to resolve them:

1. Outdated Drivers

Outdated or incompatible drivers, especially graphics drivers are one of the most common causes of crashes in PC games.

What to update

Check for updates for the following hardware drivers:

  • GPU (graphics card)

  • CPU

  • Motherboard / BIOS

  • Monitor

  • Wi-Fi Adapter / Network Card / Modem

  • Peripherals (mouse, keyboard, etc.)

How to check your graphics card

  1. Press Windows Key + R to open the Run dialog.

  2. Typedxdiag and hit Enter.

  3. Go to the Display tab.

  4. Your graphics card name and manufacturer will be listed there.

How to update your GPU drivers

Depending on your GPU brand, use one of the following tools or websites to update your drivers:

These tools automatically detect your hardware and provide the latest drivers for your system.

2. Outdated DirectX

DirectX enables communication between your game and hardware components like the GPU, keyboard, and speakers. If your version of DirectX is outdated, you may experience:

  • Game crashes

  • Input lag or unresponsive controls

  • Audio glitches

How to update DirectX

You can install the latest version of DirectX directly from Microsoft:

Update DirectX from Microsoft

3. Outdated Operating System

Running an outdated version of Windows may interfere with game performance and compatibility.

How to update Windows

  1. Click the Start button (Windows icon).

  2. Select the Settings (gear) icon.

  3. Go to Update & Security.

  4. Click Check for Updates.

Make sure you restart your PC after installing any updates.

Still having issues?

If you've tried all the above and are still experiencing crashes, you may also want to:

  • Verify the game files through Steam

  • Reinstall THE FINALS

  • Disable overlays or third-party software

  • Contact Player Support for further troubleshooting

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