THE FINALS Help Center

If you're playing THE FINALS and have an active Xbox Game Pass Ultimate subscription, you may be eligible for exclusive in-game rewards! This article covers what rewards are included, how to claim them, and a few important things to keep in mind.

What do I get with Xbox Game Pass?

Players with an active Xbox Game Pass Ultimate subscription are eligible to receive exclusive in-game content for THE FINALS. This content may include:

• Skins or cosmetics

• Multibucks (premium in-game currency)

• Bonus XP

Note: The exact content may vary depending on your region and current promotional period. Make sure to check the Xbox Game Pass Perks section regularly for updates.

How do I claim an item from my Xbox Game Pass rewards?

To claim your THE FINALS rewards:

1. Open the Xbox Game Pass app (on console, PC, or mobile)

2. Navigate to the Perks section

3. Look for the THE FINALS reward and claim it

4. You’ll receive a redeemable code

5. Log in to your Embark ID account at https://id.embark.games

6. Go to Settings > Redeem Code

7. Enter the code and confirm

Once redeemed, the items will appear in your account the next time you launch the game.

How do I link my Xbox account to my Embark ID?

To ensure your Game Pass rewards are properly delivered and your progress is saved, you’ll need to link your Xbox account to your Embark ID:

1. Go to https://id.embark.games and log in

2. Navigate to Settings or select your profile icon and choose Connected Platforms

3. Find Xbox in the list and click Connect

4. Sign in with your Xbox/Microsoft account and authorize the connection

Once linked, you can use the same Embark ID across platforms and access any claimed content or progression tied to your account.

Important: Rewards are limited to one Embark ID

Xbox Game Pass rewards can only be claimed once per code and all rewards can only be applied to a single Embark ID account. After redeeming, the content is permanently tied to that Embark ID.
If you have multiple Embark ID accounts, it's only the first account that claims the rewards that will receive them.

If you have multiple Embark accounts, please make sure you are logged in with the correct one before entering the code or claming other rewards.

Trouble claiming your rewards?

If you've claimed your code through Game Pass but are experiencing issues (such as the content not appearing in-game), here’s what to check:

• Make sure the code was entered correctly at id.embark.games

• Restart the game and ensure you are logged into the same Embark ID you redeemed the reward on

• Check your in-game inventory under Contestant customization or store tabs

Still not seeing the items? Please reach out to our Embark Support team and include:

• Your Embark ID

• A screenshot of your redeemed code or Xbox Game Pass perk confirmation

• A brief description of what’s missing

Thanks for playing THE FINALS — and enjoy your Xbox Game Pass perks!