THE FINALS Help Center

We want THE FINALS to be a fun and welcoming experience for everyone. To help make this possible, we've improved our moderation tools and policies to reduce offensive and inappropriate content in both chat and Contestant names.

How does moderation work?

Our moderation tools help identify and filter offensive or inappropriate language, creating a safer and more enjoyable environment for all Contestants.

As we continue to improve these systems, you may occasionally encounter words or names that you believe should or shouldn't be blocked.

How can I report an issue with moderation?

If you come across a word or Contestant name that you believe has been incorrectly blocked or allowed, we'd love to hear your feedback!

You can reach out to our Player Support team by creating a ticket to report the issue. Your feedback helps us refine our moderation tools and improve the experience for everyone.

We're committed to continuously improving our moderation systems to keep THE FINALS welcoming, fair, and fun for all Contestants.

FAQ

Why did my Contestant name change? 
We moderate both the creation of new and excisting Contestant names, certain words and phrases may be restricted if they're considered offensive or inappropriate.

Why is my message being blocked in chat?
Our moderation system helps identify and filter offensive or inappropriate language in chat. We want THE FINALS to be a fun and welcoming experience for everyone.

If you believe something has been incorrectly blocked, please let our Player Support team know.

What should I do if I see an offensive Contestant name?
If you come across a Contestant name that you believe is offensive or inappropriate, we encourage you to report it either to our Player Support team or via our Discord server.

Can I appeal a word or name that has been blocked?

If you believe a word or Contestant name has been incorrectly restricted, you can contact our Player Support team who will investigate this further.

Will the moderation system continue to improve?
Yes! We're continuously reviewing and refining our moderation tools and policies to better meet the needs of our players.
Your feedback plays an important role in helping us identify words and names that may have been incorrectly blocked or allowed.