Last Updated: 2025-07-18
If you receive the message "Hardware restricted" when attempting to launch THE FINALS, it means your device has been banned from accessing the game.
This message may appear alongside any of the following error codes:
TFAV1017, TFAV2017, TFAV3017, TFAV4017, TFAV5017, TFAV6017, TFAV7017, TFAV8017, TFAV9017, TFAV10017
A hardware restriction means that the specific physical device you're trying to play on has been banned from launching THE FINALS. This restriction is tied to your hardware, not your account.
No. A hardware restriction does not affect your Embark or game account. You are free to log in and play using a different, non-banned device.
We do not disclose the specific triggers that result in hardware restrictions. These measures are in place to maintain the integrity and fairness of the game. A hardware restriction indicates that the device was flagged for violating our terms or policies.
No. At this time, we do not offer an appeal or unban process for restricted hardware.
You can continue playing THE FINALS by logging in from another non-restricted device. Your progress and account data will remain intact.
As long as you follow our Code of Conduct and Terms of Service, your account will remain in good standing. The restriction applies to the hardware only.
If you have other questions, feel free to contact Embark Support.
However, please note that we cannot review or remove hardware restrictions.