Skip to content

ARC Raiders Help Center

Search here - For help, please log in first

Troubleshooting Voice Chat - Console

Last Updated: 2026-01-21

PlayStation 

If you’re playing on PS5, a setting in Game Base may mute in-game voice chat by default. To check and change it:

  1. Press the PS button on the middle of your controller and select the Game Base icon.

  2. Press the Options button (three lines on the controller) and select Go to Game Base.

  3. Move right past Friends, Parties, and Messages, and select the two lines with circles on the far right hand side (Game Base Settings).

  4. Select Voice Chat Settings.

  5. The second option listed is “Mute Game Voice Chat.” Turn this OFF by sliding the toggle to the left.

  6. Next, go to “Share Your Voice” just below it and select “Allow.”

Change to a Public DNS Server (PS5)

Switching to a public DNS can help improve network stability and resolve issues that may prevent voice chat from working correctly.

  1. From the PS5 home screen, go to Settings.

  2. Select Network.

  3. Choose Settings, then select Set Up Internet Connection.

  4. Go to Advanced Settings.

  5. Set DNS Settings to Manual.

  6. Enter one of the following DNS options:

Google DNS

Cloudflare DNS

Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4

Primary DNS: 1.1.1.1
Secondary DNS: 1.0.0.1

Once finished, save the changes and allow the PS5 to test the connection. After the test completes, restart the PS5 and then launch ARC Raiders.

Xbox

If you’re on Xbox, make sure your communication and multiplayer privacy settings allow voice chat:

  1. Press the Xbox button on your controller to open the guide.

  2. Go to Profile & System > Settings > Account.

  3. Select Privacy & Online Safety > Xbox Privacy > View Details and Customize > Communication & Multiplayer.

  4. Under "You can communicate outside of the Xbox network with voice & text" choose Everybody.

Change to a Public DNS Server (Xbox)

Switching to a public DNS can help improve network stability and resolve issues that may prevent voice chat from working correctly.

  1. Press the Xbox button on your controller to open the guide.

  2. Select System, then go to All settings.

  3. Open Network, select Network settings, and choose Advanced settings.

  4. Select DNS settings and set it to Manual.

  5. Enter your preferred DNS settings:

Google DNS

Cloudflare DNS

Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4

Primary DNS: 1.1.1.1
Secondary DNS: 1.0.0.1

Once finished, save the changes, restart your Xbox and then launch ARC Raiders.