ARC Raiders Help Center

If you're having trouble connecting or experiencing network-related issues while playing ARC Raiders, there are several steps you can try to get back into the action.

Confirm System & Connection Requirements

• Make sure your PC meets the minimum system requirements.

• Use a stable and fast internet connection whenever possible.

• A wired (Ethernet) connection is recommended over Wi-Fi.

Unstable connections can lead to frustrating issues, here’s a step-by-step guide to help you resolve them.

Syncing Your Device Clock

An out-of-sync device clock can sometimes cause connectivity issues. See Syncing Your Device Clock for instructions on how to fix this.

Check Your Matchmaking Region

You can also make sure you’re matchmaking in the correct region.

On PC:

1. Click the gear icon at the bottom right of the screen.

2. Go to Gameplay > Server

3. Set it to Automatic

On Console:

1. Open the Social menu.

2. Navigate to the gear icon on the left side of the screen.

3. Select Gameplay > Server

4. Set it to Automatic

Step-by-Step Connection Fixes

1. First Things First

• Ensure Wi-Fi is turned on and you're connected to the correct network (SSID).

• Double-check the password is correct.

• Try switching to a wired connection for better stability.

• Avoid using VPNs or proxy services, unless absolutely necessary, as they can interfere with gameplay.

• Make sure your Windows OS is up to date:

  • Go to Settings > Update & Security > Windows Update

  • Click Check for Updates
    

2. Use the Network Troubleshooter (Windows)

Windows includes a built-in troubleshooter to detect and fix network issues:

1. Go to Settings > Network & Internet > Status

2. Click Advanced network settings

3. Select Network troubleshooter

4. Choose your network connection and follow the on-screen instructions

Windows will scan for issues and either fix them automatically or provide guidance.

3. Switch to a Public DNS Server

Switching to a public DNS can help improve network stability. For instructions, see How to Switch to a Public DNS Server.

4. Renew Your IP Address

Resetting your IP address may resolve connectivity issues:

1. Close all browsers and applications

2. Press the Windows key, type CMD, and hit Enter

3. In the Command Prompt, type:

   • ipconfig /release and press Enter

   • ipconfig /renew and press Enter

   • ipconfig /flushdns and press Enter

4. Restart your PC

5. Disable Peer-to-Peer Updates (Windows 10)

Windows update sharing can slow down your connection. Here’s how to turn it off:

1. Open the Start menu and go to Settings

2. Select Update & Security

3. In the left-hand menu, click Windows Update

4. Click Advanced Options

5. Select Delivery Optimization

6. Toggle "Allow downloads from other PCs" to Off

This ensures that your bandwidth isn’t being used for background Windows updates during play.

6. Clear Device Cache

If you're experiencing persistent connection issues, try clearing your launcher cache. See How to Clear or Reset Your Device Cache for instructions.